At Sealed & Sleeved, we want you to shop with confidence. If there's ever an issue with your order, we're here to help.
Return Eligibility
Most unopened products may be returned within 14 days of delivery.
To qualify for a return, products must:
- Be factory sealed
- Be unused
- Be in the same condition received
- Include all original packaging
Products returned in a different condition may not qualify for a refund.
Non-Returnable Items
The following items cannot be returned:
- Opened trading card products
- Products with broken factory seals
- Digital products
- Gift cards
- Clearance or final sale items
Due to the random nature of trading card products, opened products cannot be accepted for return.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the product
- Photos of the shipping box (if applicable)
We'll review the issue and work with you to make it right.
Refunds
Once your return has been received and inspected, we'll notify you of the status of your refund.
Approved refunds will be issued to the original payment method.
Depending on your financial institution, refunds may take several business days to appear.
Return Shipping
If the return is due to our mistake or a damaged item, we'll provide instructions for returning the product.
If the return is for any other eligible reason, the customer is responsible for return shipping costs unless otherwise stated.
Questions?
If you have any questions about returns or refunds, please contact us before sending your item back.
We're always happy to help.